You can return any product purchased in our online store and you have 14 days to do so from the day you receive the package with your order.
1. Log in to your account and select products you would like to return;
2. Follow the steps in a return panel and select the form in which you want to receive the refund;
3. Generate return documents with address labels, then print them and sign the return document;
4. Put the returning products together with the return document into the shipping carton and seal it well. You can use the carton in which you received the order;
5. Send the package to following adress:
ul. Bobrzyńskiego 31b/39
30-348 Kraków, Poland
5. We will refund the money within 14 of receiving package. However, most of the time it takes less time.
The above procedure is not a condition for exercising the statutory right of withdrawal and does not limit it in any way.